Delivery of blended courses

Higher education administrators and faculty (and students, for that matter) at traditional universities are comfortable thinking about, planning, and participating in face-to-face (F2F) classes. Administrators and faculty for online programs are comfortable thinking about using technology to deliver courses exclusively using technology. When those of us in traditional higher ed have used technology more recently, it has been to capture F2F lectures for later viewing. More extensive, integrated, and nuanced usage is needed in order to take full advantage of the technology and thereby deliver a superior education. We need to develop a more extensive playbook of pedagogies that we are comfortable employing.

When thinking about using educational technologies in a class or across the curriculum, you need to have a playbook of possible approaches available to you so that you can have a better chance of achieving the learning outcomes you desire. For face-to-face teaching, we have a selection — lecture, case discussion, lab work, and mini-lectures interspersed with exercises to name a few. We need to just as comfortable pulling out different approaches when different class set-ups are available to us. The following is an exploration of different technologies that can be used to support different pedagogies.

Playbook of pedagogies

As detailed in my earlier post How to provide a great, lower-cost education, several different teaching approaches are now available to professors:

  • Same time, same place (“synchronous, co-located”)
  • Same time (“synchronous, non-co-located”)
    • single remote place
      • high quality
      • normal quality
    • multiple remote places
      • singles
      • groups
  • Different times (“asynchronous”)

In the following I examine each of these and discuss the general technologies that are applicable to each.

Technologies for pedagogies

I am going to start with the synchronous (and especially a co-located) approach because I am assuming that the blended course will have some of this as part of the class. However, just because it is face-to-face doesn’t mean that technology is now not a part of the equation. Many technologies are in place that can support learning even in this most traditional setup.

Same time (all versions)

Classes in which the teacher and students are all participating at the same time (regardless of location) have lots of available tools. The professor can use MediaSite to record a lecture so that students can watch it later or, if they were not able to attend for whatever reason, watch it for the first time. When giving a lecture or otherwise looking for student responses, tools are available for allowing the professor or student to ask questions. LectureTools, Socrative, and PollEverywhere each have their own take on allowing a professor to ask questions and students to answer. (See my recent post on this topic for more details.) Either TodaysMeet or Twitter (along with TwitterFall) can be used to provide a backchannel that allows students to ask questions during a presentation.

For controlling the presentation while in front of the students, the professor can either use a wireless presentation pointer (e.g., Kensington Wireless Presentation Pointer) or Doceri. Doceri is like a wireless mouse for the iPad but it also allows the presenter to write directly on the screen over the slides (or whatever is on the screen). This software also allows the user to control the computer using the iPad. This software doesn’t enable the professor to necessarily do anything new, but it frees him/her up to move around the classroom more. It does make it easier for the professor to give control of the presentation to a student; all he has to do is give the iPad to the student instead of calling her up to the podium at the front of the classroom. If you want more information about this, then see my video demonstration and explanation.

If the professor is more interested in in-class activities and exercises, then Eggtimer can be useful so that students can better allocate their time usage during class. Another useful tool for in-class activities is a group text editor, and Google Docs provides quite a robust web app for this. (At this time the iPad app is not recommended; work on a laptop if you want to use Google Docs.) Students can work in ad hoc groups while brainstorming or developing an answer to some question, or the professor can assign groups and make the documents available in each person’s Google Drive, giving the right students access to the appropriate documents. Another tool for multi-user access to a shared document is Scribblar. This program is more of a graphical editor where multiple users can draw in a shared space; it also provides a tool for users to text each other and to speak to each other. It allows the import of PDF and PPT files for group editing and commenting. They maintain a set of videos that help demonstrate and explain the program’s operations.

Finally, faculty frequently want to provide “handouts” at the end of class. If these consist of links from around the Web, sqworl provides an easy-to-use tool (for both the professor and the student) for gathering the links and accessing them later. If the professor has text to distribute, then Google Docs can be used to make PDFs or Word documents available to a distribution list (such as the students in a class).

Same time, same place (“synchronous & co-located”)

All of the above applies here.

Same time, single remote place, high quality

It seems that Cisco telepresence has defined this market. To get an idea of what this product can do, look at the images on this page. The idea here is that two groups of people, who can be half-way around the world from each other, can have a nearly-face-to-face conversation over this type of hook-up. The two limitations are 1) high cost, and 2) each side has to have compatible hardware and telecommunications capability.

This approach is one that is made at the organizational level. All other decisions would be made after this choice because it changes what options you have available to you, such as size of the classroom and interaction strategies.

Same time, single remote place, normal quality

In addition to the information under “Same time”, the professor can use Google+ Hangouts On Air to broadcast his lecture or discussion (or whatever) live to YouTube. This web app also can record the broadcast for whomever you want to watch at a later time (with the same controls as any other YouTube video).

The real difference between this setup and the one to follow is how you treat the class. In this case, you can treat them as a group, and give them things to do as a group. They would generally know how to act and what to do because communication among the students would not be electronically mediated in any way.

Same time, multiple remote places (singles vs. groups), normal quality

In addition to the information under “Same time”, the professor can use Google+ Hangouts On Air to broadcast his lecture or discussion or whatever live to YouTube. This web app also can record the broadcast for whomever you want to watch (with the same controls as any other YouTube video).

The difference in having students dispersed as singles or in groups (either groups of students in dorm rooms or in offices or wherever) is, again, how you treat the class. As singles, you would have to think very carefully about how you might assign small group activities during the class itself. As groups, this would be natural and, actually, to be expected given that the setup so easily supports and calls out for these interactions. The students will be having them anyway; why not integrate them into the class?

Different times

The key to this approach is to think of how you can personalize what the student is going to do. If they are going to watch the video or do the exercise by themselves, then do all you can to take advantage of this flexibility. You aren’t addressing a group of students — think about addressing each student one at a time. Design the activities with this in mind.

I recently wrote a post describing several useful tools for video, movies, and screencasting (including Screencast-O-Matic, Qwiki, and YouTube). I also wrote a post on assessment tools that would be useful for this type of approach (including TED Ed and Flubaroo). In addition to all of these, both GarageBand and Screencast (for broadcasting via RSS feed) are useful for creating and disseminating a podcast.

Out-of-class approaches

Yesterday I posted an analysis of different approaches to communicating with your students when they are not currently sitting in front of you or remotely attending a live lecture.. In that post I consider the following approaches:

I certainly have my favorites but you have to consider your goals before you choose one (or multiple) of the above.

Class assignments have also changed with newly available technology; here are a few options:

  • Wiki
  • Curation tools
  • Mind mapping
  • Video
  • VoiceThread

See my recent post on this topic for a more in-depth discussion. This is a quite diverse set that provides many more alternatives than simply writing text reports and handing them in. These assignments can demand a different level of creativity from the students, but the faculty member has to be prepared to work with this diversity.

Finally, Google+ Hangout can be used for remote office hours. It provides a fairly seamless and straight-forward means of communicating among up to 10 people.

Conclusion

You can see in the above that the faculty member has lots of choices available to him/her when the move is made to a blended class. The school’s culture and technology will determine some of the choices; however, the professor’s knowledge of the choices and level of comfort with the technology will also be a large factor in how effective the class ends up being for all participants. My recommendation is to simply try out a couple of the above in a class this year. Just one day, just one approach. Work with some faculty and computing services support staff beforehand to give you some confidence that you can carry it off. However, at some point you are just going to have to do it!

Best of luck on your journey!

Communicating electronically with your class

One aspect of managing a class that has changed significantly — or, at least, has a great potential to change significantly with little effort — is communication with students outside of class. When I first started teaching, we didn’t have any real means of communicating with students outside of class. Eventually we could use email, and then we graduated to using the course Web site. Now we have both those choices plus several more.

My preferences are to use a tool that reaches a student’s cell phone with minimal effort. This makes it much easier to reach into the student’s world. Any time you require that the student get out of his/her comfort zone, then the odds drop of communicating with the student in a timely manner. This preference of mine definitely shapes my views on technology usage.

The problem here, as with so many things in higher ed, is that the expectations and desires of students aren’t inline with those of faculty. Let’s look at the arguments for and against some of the available approaches.

Email

Email

My students use email very little. The only time they seem to use it outside of class-related usage is when they are looking for a job. There is something to be said for preparing a student for the workplace, but there’s also something to be said for reaching the student in a timely fashion. I try to use email as little as possible. Recently, I have used it to communicate grade information to the student because I had a program that made that option easy. Other than that, I have tended away from email usage.

Forums (discussion boards)

I was a big user of discussion boards in the late 1990s and very early 2000s; however, my students never were. If they had a question to send me, they sent it via email or came to office hours. If they saw questions from other students, they waited for me to answer them. Very very rarely did students participate on a discussion board if they didn’t have to. I have basically stopped using these for that reason. They are a good idea in theory, but in practice my students simply don’t use them.

Course management system

Here at the University of Michigan we use CTools, which is an implementation of Sakai. This is a perfectly capable, functional, and traditional course management system. As such it provides all sorts of tools for communicating with students:

Announcements
The professor posts information that can be read by all students
Forums
Discussed above
Assignments
Allows students to submit documents in fulfillment of a specific assignment
Chat Room
For live communication among class participants
Drop Box
Allows students and the professor to share documents privately
Messages
For sending a direct message to a site participant
Polls
For collecting information from the class as a whole on a given question
RSS feeds

These are all perfectly reasonable and useful tools that have an underlying assumption that students go to the course Web site. If students don’t go to the Web site, then none of this is useful. So, the question is how to get them to the Web site? If I use the CMS, then I need to use it in combination with some other tool that will alert students to something they need to do or see.

Blog

Another approach that I continually come back to is the use of a blog as a course communication center. Students can subscribe to the blog RSS feed so that any post made on the blog appears in their RSS feed reader. Thus, a student would not have to be at the course blog in order to get information that I have posted. The only problem with this: students rarely use an RSS feed reader. While this approach fits with my way of reading (I’m a huge reader of blogs in my RSS feed reader) and writing (I’m writing this blog, aren’t I?), it just doesn’t work for most of my students.

Twitter

Twitter

This tool has a lot going for it. Students and professors can send private messages to each other. All class members can send messages that can be viewed by all other class members. Professors can announce information to the whole class. Students can ask the professor a question (privately or publicly) and the professor can provide an answer (again, privately or publicly). In addition, for many students this will become an important communication channel in their work lives; giving them some training and experience in using this tool before they start their job would be a good thing.

A couple of problems with this is that messages are limited to 140 characters, and messages can be missed in the general twitter deluge of information. If users go to the trouble of ensuring that messages from a certain user are forwarded to the user’s text messaging account, then that mitigates this concern somewhat; however, users still have to search for the class hashtag in order to find all information related to a specific class. If they don’t, then it’s possible that they will miss something. One possible solution to this problem would be to create a twitter list for all of the participants in the class. This would ensure that all of the tweets from all of the people on the list appear in one place.

Twitter is definitely in my planned communication arsenal. I will be using the #bit330 hashtag and the @bit330 account in the fall to communicate with my students. I expect that they will follow this account and I will follow their accounts. I used this three years ago when students weren’t really that into twitter usage. Now that it’s more integrated into many of their lives, I assume that it will go better than it did back then (not that it was bad or anything).

Remind101

Text messages with Remind101

Another (currently free) text messaging-based solution is provided by Remind101. With this platform professors can text students but not vice versa, all without having to know each others’ phone numbers. You can see a demo video on this page and an extensive FAQ on this page.

This platform addresses is like the approach taken by twitter except that it is private to the class, students can’t send messages, and the messages are segregated to their own channel (i.e., not integrated with the whole twitter feed). It’s a really straight-forward solution. The professor gets a special code for the class, and then he/she shares this code with the students. Whenever the professor wants to make an announcement, then he/she sends a message to the Remind101 phone number that includes the class code. Everyone who has registered with that code then receives the message.

If you have routinely used email to send out announcements and found that students don’t get them in time, then consider this as a solution if you don’t want to adopt twitter.

Conclusion

For me, email is a fallback option; it is available but it isn’t anything that I want to use. I especially don’t rely on it any more for time-sensitive communications. I have basically stopped using forums, and will continue to ignore them, until I hear of some practices and accompanying technological changes that I can implement that somehow makes this tool more attractive to students.

Both course management systems and blogs are okay, for what they do, but they don’t reach students where they live. For me, the drawback of Remind101 is that it doesn’t provide a channel for students to communicate with each other or for them to see communications from other students; there can be much value in this kind of shared group communication channel. I plan on using twitter for announcements and to point students to a specific URL (many times within the CMS) that contains more information. This way I can take advantage of the technologies within the CMS and use twitter to draw students to the CMS in a way that is convenient for them.

I’m sure that I have missed some other tools currently available, and I’m equally sure that new approaches will be available within a year. But, for now, I hope the above analysis provides you some food for thought when planning your classes in the upcoming year.

Huge success employing student blogging this year

This last semester I taught (for the third time) “BA201 Business Thought & Action”, an introduction to business class for sophomore business majors (52 in my class this year). The point of this class is to give students an overview of business as a whole, to give insight into the kinds of problems that business leaders think about. Students read two cases each week, and we discuss them in the weekly 3-hour class. (It wasn’t as painful as either I or my students thought it would be — time actually flies by!)

Given my natural predilections and my undergrad liberal arts education, I require that the students write and speak a lot. Twenty percent of their grade comes from in-class participation, and the rest comes from a variety of writing assignments (everything described in approximate terms of single-spaced number of pages):

  • A personal introductory essay (1pg)
  • 3 first-person analytical blog entries (1pg)
  • 6 blog comments
  • 2 third-person analytical writing assignments (2pg)
  • 1 major third-person analytical writing assignment (3-4pg)
  • 1 first-person summary introspective essay (1-3pgs)
  • 1 final exam (2-4pg analytical case write-up)

And, yes, I am crazy enough to grade all of that myself. Yes, I need help (mental and with grading).

Before this year participation counted for 30% of the student’s grade, but they really didn’t like that. They felt the number was pulled out of thin air. Certainly, it feels more nebulous than their writing grades. (More on this at a later time.) In any case, I added the blogging portion of the grade for the first time this year and reduced the portion of their grade that was based on their participation.

To get to the conclusion, I was overwhelmed with the students’ performance! Take a look for yourself here. Students did a simply amazing job at this task. I read every assignment and learned a lot during the semester. Here’s what their assignment was:

Write one blog entry every month. I assign each person to a specific day. Write your essay about something in the news during the last 1-2 days. For your first blog entry, you simply can write about anything news worthy. Your task is to briefly summarize the news item, provide some context (any other recent and related news), then write your personal reaction to the event (the more clear and controversial, the better), and ask for reactions. For the second and third blog entries, I expect that you will do the above but also apply concepts from class in your analysis. Twice each month, I expect you to write a coherent and thoughtful comment in reply to different posts.

Well, as I said, the students did great. Seriously, just look at this post as well as the follow-up comments. I could have pointed out any of several dozen different posts (and nearly did), but this one serves my purposes. Recent news item? Check. Draws on multiple concepts from class? Check. Clearly states point of view? Check? And did he bring a fresh viewpoint as well that was worth reading? Absolutely.

What did the students get out of this activity? Well, as you might guess, they saw that the concepts that we used in class are directly applicable to their daily lives and to the business world that they are entering. Which increased their engagement with the class and the material. Which makes me a happy guy, because I think the stuff that I am teaching is actually quite valuable for them. It was a good deal all-around.

Any reaction to this? Have you had a similar experience? Any tweaks (large or small) that you can recommend? Or any questions about the process I used? I look forward to hearing from you (former students included!).